If you shop at F.Y.E you may be offered to sign up for their rewards program the V.I.P Backstage pass. To cancel your FYE Backstage Subscription, follow these easy steps: 1. Which is why when I actually checked out my VIP account online the address they had for me was wrong, since I never actually gave them one. FYE VIP Scam : r/funkopop - Reddit The number is on the bottom of your receipt." Write to: f.y.e. And RedNinja, they are doing this to people. I also have a huge social media following and I will voice my incident with them as well. Isopentoday - How to Cancel FYE VIP Subscription in 5 Easy - Facebook Contact the FYE customer service on 1-877-351-2131. Frustrated with paying for subscriptions you dont even use? In contacting them about it, I got a reply that FYE no longer offers this option and that I could get a refund if I supply them with information that FYE SHOULD HAVE, not me. Get a run around. So I called them. I forgot to call. When I called the number from my credit card statements and explained to them I had previously canceled this membership during . I think we can all agree on that. Shop now. DoNotPay wont let companies charge you after your free trials expire! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If I cant get this matter resolved with FYE my bank explained to me that for $35.00 I can issue a stop payment order from these snakes in the grass. Mind you, they didn't state something like "Are you sure you would like this canceled? FYE offers its new members a one-month free trial that, will automatically turn into a paid monthly subscription. A lot of people were confused about this and I agree -- it's confusing and misleading. Write a letter to the company requesting a membership termination. $25 for the year. I understand the frustration of having sales associates omitting information but this can all be avoided if everyone would just pay a little attention to what is going on and read a receipt before signing. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This is a change from our prior procedure of just . 1. I had no idea I was going to B VIP of anythingSo what did I do?I called my bank and change my ACCOUNT #Lesson Learned, ..Always listen to what anybody has to say especially when they're trying to sell U something. She bought it only the day before! So I think it was a year and I cancelled the magazine script. Another option is to mail service@fyevip.com asking the support team to cancel your account. After all, that's partially what this site is for, isn't it? You don't have to give any information. How to cancel FYE Backstage Pass manually. What is my FYE VIP membership number? Then he asked for my address and full name. FYE - backstage pass vip/magazine program, FYE - called to cancel could not get through on four consecutive days. . At this point I'm really confused because she never told me she'd need this much, but I just went with it. Track all your paid subscriptions in one place, for free. This morning I checked my bank account and they took 9.99 out again ! We recommend that upon receipt of your order that you contact Customer Service for a return authorization. Charging Your Credit Card. Needless to say the charges kept rolling in despite our efforts to cancel. No matter how hard they push you and if they sign you up without your permission sue their ###! Consumers complaining about f.y.e. Did you not read my comment above? Resolved. I said no you had my address wrong last time what makes me think you'll get it right this time, and eventually she gives up and says my account is cancelled as of that day and gives me a confirmation number. Will my FYE Backstage Pass free trial auto-renew into a paid subscription? Jan 11, 2010 6:47 pm EST. I willingly signed up for it.. but because of financial new financial issues I can't' afford to be having almost 12 bucks being taken out of my account for benefits I can't really use in the first place right now. FYE can't cancel the card for you. He then leaves the register and returns with another employee who will help me do the return (where was this other sales clerk hiding while everyone was at a single register, while the other two registers sat idle?) I've had this happen to me today. So I'm thinking, well I guess I have it for a year now. For more information, please see our Here are just a few more subscriptions weve helped our users cancel: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. And even if an employee DID tell you it was completely free (which I doubt they did), why would you A. credit checks. Prices on FYE.com do not reflect pricing in FYE retail stores. If you want to upgrade, you can for 10$ a month. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. After locating the magazine subscription you would like to cancel, simply click on the manage button. A Backstage Pass can be purchased and activated at any FYE retail location, or on-line. So they said since they had the wrong information, they would give me a month for free, and since I didn't even know it could be used at other places, I said fine. As soon as your free trial is over, you will be charged for your membership. I never even got a chance to use the card! I signed up for this card in June of 2011, and the employee told me that if I change my mind within 30 days I can go back and cancel it, he never mentioned fees or ANYTHING. FYE - employees forced to push bsp vip 3. To which I replied "I want to cancel my card". Since I now had it for another two months, not long after that I filled out the form for the gift card (with the correct address on it). I work in customer service and I know how to get what I want, and what I want is my money back. I can honestly say that the VIP membership is a complete waste of money and a definite scam in my book. HERE IS WHERE I GOT IRRITATED: So then I say, "could it be, because its not free and you're fraudulently charging people for this card even when they decline it, and fail to sign ANYTHING asking for it?" Posted 12/11/2013. We got you covered on the easiest and fastest way to cancel your membership with the rewards program card. I'm explained to that it's free, blah blah, so i ask to see the paper work and sign up- to which the cashier tells me, to come back when I'm ready to make my purchase, and they'll link the card to my credit or debit card to save me having to fill the paper work out, and so its discount is applied with every purchase! plus, the receipt says, in black and white "unless i call to cancel during the 30 day trial, i authorize to autimatically charge $11.99" however, on fye's website it says nothing SAME DAY it was purchased. As of 11/1/21, upon acceptance of your order, your credit card will be charged immediately for your entire order (including pre-orders). What makes this issue so striking is that they usually dont even use all those subscriptions. I spent $25 in January and its already paid itself off. [Resolved] FYE Review: membership terms - ComplaintsBoard.com I wasn't even there during the month of March. Here's my experience: You would think that they would email me a notice of their discontinuing this service. I only want the regular Backstage Pass. Never signed up. I bought a CD (stupid) from FYE for $20 (stupid) and got hit with the same scam on my debit card. Oh, your perfect, right? Silly me again for thinking that it was actually cancelled and he meant we will keep your account active until the 18th, when he really meant we will keep your account active until forever. 1-877-351-2131 FYE VIP Backstage Pass: Won't cancel/Keeps charging after cancellation "After about a month or so, I check my credit card online . Members Save: $8.00 (23%). Tell the supervisor the problem, they will refund you for 4 of the months right then and there and then you have to submit a form in writing to get your remaining credits. To help you avoid undesired expenses, we can set you up with a. If you signed up for the FYE Backstage Free Trial and dont plan to switch to the paid plan, you need to pay close attention to the trial expiration date. FYE - customer service. Of course the only thing I heard was 10%. Yes FYE is under pressure with the increase of ILLEGAL downloading but they still have customers who choose to support their favorite artist or actor or go just because (in a good case) knows an associate and trusts their judgement on entertainment. An additional 10% off purchases at FYE for your entertainment stores and online at fye.com, Exclusive Member-only offers and discounts via email *FYE Backstage Pass Members do not receive discounts on the purchase of Gift Cards, FYE Backstage Pass membership fee, iPod units, Downloads, Game Hardware and Tickets. I got asked to leave the store for "Disturbing customers". How To Cancel f.y.e. Backstage Pass VIP - Emma app I don't mean to put myself on a platform here- I've made my share of mistakes with agreements, too. [emailprotected] Hell best-buy has the damn thing for cheaper, bunch of idiots F.Y.E for not carrying it in stores. Who signs up for something when their kid is screaming? Once the first day of your membership is over, the subscription becomes non-refundable. Email Updates. Cookie Notice NOTHING else was provided by myself. I don't care about your damn ~quota~, what everyone at FYE is doing is WRONG and FRAUDULENT. Phone - +1-877-351-2131. Please do this for yourself and others. I do not know how we got charged 11.99. we do not have a card or packet or anything so i had to call the number on my bank statement to even find out who this charge was.