At Firestone Complete Auto Care, our goal is customer satisfaction. Reasons may include, without limitation; the Technician does not have access or permission to work on your vehicle at the location you provided; the location is not fit for performing automotive services (e.g., hill or uneven surface); or the information you provided with respect to your vehicle is inaccurate or incomplete. Now I'm possibly rubbing my new brake shoes against the drum, making acceleration more of a strain, and possibly lowering my gas mileage at the same time. Many errors, finally some of the service history is in my app but is missing over the last year's work, nothing after 5/2021, the import doesn't work with phone number or even invoice number. When your car works, everything works! Firestone Direct Cancellation and Modification Policy Modifications and Cancellations. I am not satisfied with work and need a refund. Every vehicle is unique, and various parts can wear out at irregular intervals depending on your driving habits. Seek tire service as soon as possible to minimize tire damage. Costco only installs authorized tire fitments, for safety reasons. head to a nearby Firestone Complete Auto Care in Honolulu The difference put back on my card. Lots of Firestone locations have a guy or 2 they classify as a classic car specialist and I can usually get some pretty good alignment work done if I call ahead and schedule with the experienced dude. To complete your registration in just three easy steps, you will need your contact, dealer and tire information. Costco will not install golf cart or ATV tires, Costco will not install UTV tires that will be used in street applications, Costco will install any loose trailer tire with the exact same size and load index tire that is currently on the wheel, Costco will only install trailer tires on a trailer if the owner of the trailer has the documentation stating the wheel torque specification from the trailer manufacturer, Costco will only install Costco-purchased tires, Golf, Trailer and ATV tires must be shipped directly to your home and do not include installation fees, Costco will only install trailer tires on a trailer if the owner of the trailer has documentation stating the wheel torque specification from the trailer manufacturer. I had to go back three times to get the right size tires. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I disappointed in I Firestone for damaging my vehicle and promised to Brake-rotor replacement - poor, unethical, firestone put a bad part in my vehicle now, charged for incomplete diagnostic check, expensive issue with car after taking to. I decided not to travel out of town with it. For more information on what cookies we use and how to manage these cookies please visit ourPrivacy Policy. Find your local Tire Center here. Tire rotation patterns may vary depending on the tire's tread direction and your vehicle's drivetrain. The app does nothing except locate store which I can do in Google. Update to this claim: Whether you need all-season truck tires or high-performance car tires, How can I find tires on Costco.com? Firestone is a reputable tire brand that has been in business for more than 120 years. A quick test will let you know if your car battery is providing adequate power and at what temperature it could potentially fail. Firestone Agricultural Tires. to engine repair, Firestone 25602 S I-45 Frontage Rd Spring, TX 77386 United States. For Customers Modifying Appointments Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. Vibrations, weird noises, and engine movement could mean a bigger problem. They lie again and say they did call, THEY DID NOT. I was heard something like "They're Russian". When your car works, everything works! How can I schedule an appointment at my local Tire Center? I think is very fair. I did get a late fee 1st time, because I did not know my due date. Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. We'll adjust your vehicle's wheel alignment according to OEM spec, as well as check your tire air pressure level. The one tool every driver needs. You can count on our technicians. Can I exchange my tire order? A Firestone Police Department Supervisor, Traffic Control's compensation ranges from $61,881 to $90,199, with an average salary of $73,300. Firestone Tire & Firestone Complete Auto Care Learn more below and book your Honolulu, Hawaii auto repair or service today. You may also contact Customer Retention tollfree at 8004404167. Replaing both drums with the holes over the drum brake adjustors. Here are some of the recommended services your car might be due for: An expert technician will remove and replace your motor oil, recycle your used oil and oil filter, inspect other essential filters, top-off windshield fluid, and perform a 19-point Courtesy Check. Top 726 Firestone Complete Auto Care Reviews - ConsumerAffairs For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our store. Scammers. We have the answer. This app is aweful. Schedule a Mobile Mechanic Appointment | Firestone Direct Our maintenance recommendations come from Mitchell1 a trusted, independent source for car maintenance information. For example, a tire with a code ending in 329 was produced in the 32nd week of a year ending with a nine (9). Visit your local Firestone Complete Auto Care in Honolulu for high-quality auto repair, maintenance, tires, oil changes, and more. Regular preventative maintenance can help extend your vehicle's lifespan and save you from costly repairs and potential roadside breakdowns by keeping parts and systems running smoothly. Warranties apply to parts installed and service performed on private passenger vehicles. Enter your contact information. Tire Replacement Questions | Firestone Customer Information This site is dedicated to consumer tires for cars, trucks and SUVs. Directions Online scheduling: Those ready to purchase tires from Firestone and/or have their vehicle. How It Works Step 1 Search Search for tires by entering your Vehicle, License Plate, or Tire Size information Step 2 Select Select your tires based on your driving needs and rim size Step 3 Schedule Schedule your installation appointment at your chosen Costco Tire Center Step 4 Free Shipping If you have any questions or concerns regarding the service you received or our nationwide limited warranty, please contact the Manager of the store you visited. HOW ARE COSTCO.COM TIRE ORDERS DELIVERED AND INSTALLED? When alerted, follow the instructions in your vehicle owners manual. Clients are able to reschedule and cancel upcoming appointments by clicking on the Change/Cancel Appointment button in their confirmation email. WHAT SERVICES DOES THE COSTCO TIRE CENTER PROVIDE? I opened my hood when I got home and discovered my Expansion valve had broken off the evaporator housing. Certied Firestone Run-Flat Retailers can also be located by calling toll-free: 1-877-BFS-4RFT. A refund or the cost of a new rotor and half the labor cost. A tire rotation consists of removing the tires from their current locations and rotating them to another location on the vehicle. Modifications may include but not limited to; adding or removing a service feature, adding or removing maintenance items, scheduled service date/time, and scheduled service address location. The Firestone Tire Company was founded by Harvey Firestone in 1900, whose goal it was to offer the best quality and service for their tires to everyone. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Available on iPhone and Android. After initially trying to blame the customer, the senior technician eventually agreed that the headlamp was broken by the Firestone mechanics and promised to replace it in two days. Our expert technicians know your manufacturer's maintenance recommendations, so well share them on every invoice- and email them to you after your visit- to help keep your vehicle running newer, longer. We bring Auto Service direct to you with our mobile service vans. When you need work done on your car or truck, we will strive to make your visit satisfying. Gas selection is important, but the reason why might surprise you! They charged me over $1300 to replace the radiator hoses and water pump on my Kia. I will not go back to that store as I cannot have them breaking my car further. We promise that the services we perform will be fixed right the first time. It still did not start. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. 2013 town and country battery light problem, Charge for Installation of Starter and battery. Schedule an Appointment at The Little Clinic & Pharmacy - King Soopers That means we do just about anything and everything. This discount cannot be used to reduce outstanding debt. Firestone Consumer Tires. Can you fill a car with the engine running? From oil changes to tire services, Firestone Direct has you covered. No one called. Littleton, CO Shop our full line-up of Firestone, Bridgestone and Primewell tires or check out our special offers. Whether you rely on Simply visit Costcotireappointments.com and follow these steps: If you ever need help scheduling an appointment, feel free to get in touch with the Tire Center at your local Costco. Want your work to make a difference? Sorry, there are no service offers available at this time. What services does the Costco Tire Center provide? There may be instances where, after a Technician has arrived at your location, the Technician finds that he/she is not able to successfully complete the Job. It's time to get creative. This refund is not to be combined with any other offer or used to reduce outstanding debt. Is this your company? From drivetrain services I think is very fair. We understand that shopping for tires can be overwhelmingand were here to help. If this is your first time scheduling an appointment, click "Create new account" to register your email address and . We've designed the tire search on Costco.com to only display results that match up with your vehicle. By signing up you agree to our Privacy Policy, VIEW REPAIR SERVICES | VIEW MAINTENANCE SERVICES. Warranty excludes all electronic components of part(s). Firestone Tires Reviews (Updated May 2023) | ConsumerAffairs With 1,700 Firestone Complete Auto Care budget-friendly The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Note that the standard manufacturer's warranty should be enough to cover your tires. One of the worst I've ever seen. We're working on getting the 'contact us' working again. This month my car battery was acting up ( I got a message on my car staying that I needed to check battery). 2) Contact Firestone Oil Change: Call Firestone Oil Change at (800) 752-0380 to speak to a real person, explain your needs and situation to see if there are any alternative options . Appointment Generator - Remote | WFH - LinkedIn Scheduling an appointment at your local Tire Center is easy! Learn the best refueling practices and what can happen if you refuel with a running engine. Spark plugswear out over time from extreme temperatures, normal wear and tear, and outside debris and contaminants. We're your local car care center, tire store, and automotive shop combined into one. We'll test the condition of your brake fluid. This site uses cookies to enhance your user experience. From a new set of tires to an oil change, alignment to brakes, were the complete auto repair package thats committed to helping keep your car running newer longer.